If Abroad means Europe, - then note the 'drop down to 3G' advice above won't work in the dark shaded countries in the map below: And if it means the USA, then there is also no 3G, and you will need to have 4G calling enabled on your phone for voice calls - or go for a local prepaid SIM while in

If your account is managed by Daisy then you you will have to go through the daisy helpdesk. Normally if data doesnt work abroad on enterprise / business accounts it usually is down to a couple of things : 1.User doesnt have data roaming enabled, this is common on Enterprise accounts where by default the accounts are roaming barred. 2.
1 ACCEPTED SOLUTION. The O2 system uploads and updates the system every day at midnight and shows the data used during that day. It's possible that apps are constantly updating and wifi switches off and uses mobile data when the phone sleeps.
This is not Customer Service so we are unable to help with account specific issues. Hi, I’m using an iPhone 12 Pro and have the bolt on for using data abroad (75Gb contract). I’m currently in America and the SIM worked fine, data worked (throttled to half a mb). yesterday it just stopped working. I’ve checked the APN settings and I’ve
Using your phone abroad; Use your Virgin Media O2 ID. Order by midnight for free next working day delivery. Check out now. help;
To do this, sign in to My O2, go to Device details and tap Wifi and 4G Calling. Once your new services are added to your account, follow the instructions below to enable Wifi and 4G Calling. Go to Settings > SIM & network > Enhanced communications. Make sure Wi-Fi calling is set to On. Hi, I've flown to Poland yesterday and although my iPhone 4S has picked up the local T-Mobile signal, I am not connected to the Internet. I've had a similar problem last year when I went to Switzerland. I've got Clellular data on, Available 3G is on and data roaming on. The Web Chat told me the O2 p
Reply All forum topics Previous Topic Next Topic 1 ACCEPTED SOLUTION jonsie Level 94: Supreme 91260 Posts 606 Topics 6654 Solutions Registered: 04-01-2009 on ‎12-11-2022 19:43 These are some tips to try : Reboot phone. Manually search for a different network If using an iPhone, change data apn to mobile.o2.co.uk
Get help with your device, O2 account and more. Phones, sims and devices. Pay Monthly. Pay As You Go. Digital services. Account and billing. Network coverage and international. Apps. Safety, security and fraud. If using an iPhone, change data apn to mobile.o2.co.uk Call customer service to check for any roaming bars Or if you message O2 using the social media links below, they should be able to help you with this Some things to try: * Make sure data roaming and mobile data is turned on in your phone's settings. * Manually search for another network. * If you have an iPhone change your data APN to "mobile.o2.co.uk". * Try toggling Airplane mode on/off (it often helps kickstart things) * Drop down to 3G and see if that helps. Mobile broadband. Get online whenever you are. Check out deals. Mobile phone tariffs on Pay Monthly and Pay As You Go and sim only simplicity. Discover our newest Plus Plans with O2 Extras. Hi, please help! I recently bought PAYG 30 quid Big Bundle Sim, to use it in my tablet in UK as well as in Europe while Im travelling a lot. It worked in UK as it should, but now after crossing border its not working anymore - I can make calls, but I dont have data roaming as I should. Obviously its

Some things to try: 1 - Reboot phone. (or toggle airplane mode). 2 - Manually search for a different network 3 - If using an iPhone, change data apn to "mobile.o2.co.uk" 4 - Turn off 4g (use 3g) 5 - Check with O2 for any roaming bars. If you message O2 on Facebook (

Options. on ‎21-11-2022 13:22. This looks like something you’d need to call O2’s customer service team about – give them a call on 202 or 0344 809 0202. Click Here For Social Media Support Links VirginmediaO2 THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS.
Arrived in India and was prompted to purchase International Travel Bolt-On to cover calls, texts and data. I did so by texting TRAVEL to the number specified. 48 hours later I used data on roaming am now being charged an extortionate rate for it, despite having the bolt-on. Activating your O2 mobile data is straightforward as long as you have access to Wifi in the interim before your mobile data is switched on; Step 1. Insert your O2 sim into your device. Step 2. Go to the login page for O2. Step 3. Input your mobile number (this will be in the package that your SIM came in) Step 4. Select ‘Sign In’. A charge of £6 per day applies to use your phone in Zone C and Zone D. Unlimited data Xtra plan with 4 Xtra benefits - Inclusive roaming in Zones A, B and C for no extra cost. Using your phone in Zone D incurs a charge of £6 per day. Vodafone Basics - These low-cost plans do not offer inclusive roaming of any sort. Hi, Just come back from a week in Spain and frustratingly wasn't able to receive any data whilst there despite my phone telling me that o2 roaming was working properly. Managed to receive and make calls and also sms but nothing else. Made working abroad nigh on impossible. Did all the things you're .